Privacy Policy

Thanks for using the Graphite platform!

This Privacy Policy covers the information we collect about you when you use the Graphite platform.

“Graphite”, “we” and “us” refers to Graphite Note Limited with its principal place of business located at Loreto Road, Muckross, Killarney, Co Kerry, Ireland (European Union), and any of our corporate affiliates.

“Service”, “Application”, “App” refer to the Graphite software platform. Third-party means unaffiliated persons to Graphite.

You must read and agree to the following Privacy Policy, otherwise, you must not use the App, since only by accepting this Policy you may obtain your end-user license.

User data

For EU data protection legislation (European Data Protection Regulation – GDPR), Graphite is the controller of your personal information. The controller is an entity that determines the purposes and means of the processing of personal data. This purpose is to be able to deliver our service to you and to further enhance and improve your user experience.

The data you provide us is stored with the necessary security measures and preventions, according to EU laws. We make all reasonable efforts to prevent any unauthorized access or disclosure of personal data. However, there are no guarantees on anti-hacker protection, or hardware failure, or other potential unpredictable events that may cause any disclosure.

While accessing the application, App also stores a certain amount of user data on your computer, more precisely in your computer browser. As soon as you close the browser tab or window from where the application is accessed, that data should be deleted by your browser. This is the usual functioning of a browser, but we are not managing it or in control.

We will not share your personal information with any third parties, in any form, except if:

• Being authorized by you, expressly and in advance of such disclosure to a third party.
• To provide you with our service, in any way reasonably required for that service.
• As may be required by law or regulatory requirement, or court order or other judicial authorization.

We may share your data with trusted partners acting as data processors to help us provide the service, including infrastructure providers, analytics vendors, and email or communication vendors.

All our trusted partners as data processors are required to take privacy seriously and comply with applicable data-protection obligations, but we do not control their systems in operation.

Data that we collect

We are collecting the following user data in general, not necessarily all of them in your case:

• Email address
• Full name
• Any other data you decide to provide or supply

Purpose: To create an account and to perform or execute the agreement.

Legal basis: Processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject before entering into a contract, and where applicable our legitimate interest in creating and operating an account.

Children

The App is not directed at any children under the age of 16. We do not knowingly collect personal information from children under the age of 16, or concerning such children.

Cookies

Cookies are small text files that websites and web applications may place in visitors’ browsers to store information such as user preferences. Information received through cookies can be specific to your computer, mobile phone or other device and can include IP address, date and time, and pages viewed.

We use cookies to learn more about the way you interact with the App and to help improve your experience.

We use Google Analytics to perform and process semi-anonymous statistics regarding users, behaviour and page visits. Through Google Analytics we may collect information regarding the browser, operating system and device used to access the App.

No personal data such as a user name or email address is intentionally shared with Google through this analytics use.

If you wish to delete or reject cookies you may change your browser settings and still use our services. Blocking certain cookies may mean that you cannot take full advantage of all application features.

Ad tracking

We do not allow advertising companies to collect data through our service for ad targeting. We do not track customers over time and across third-party websites for the purpose of targeted advertising and therefore do not respond to Do Not Track signals.

Notwithstanding the foregoing, address information provided to us can be used in analysis related to ad placement where you have provided the relevant consent.

Data rights

If you are from certain territories such as the European Union, you may have additional data-protection rights, including rights to access and delete your personal information, file a complaint with a competent authority, and rights to:

• Restriction: ask us to restrict processing in certain circumstances.
• Objection: object to further processing in circumstances provided by applicable law.
• Withdrawal of consent: where we rely on consent, decline or withdraw that consent at any time without affecting the lawfulness of prior processing.
• Portability: ask us to provide information in a structured, commonly used and machine-readable form in circumstances provided by applicable law.

To exercise these rights, contact hello@graphite-note.com. We may ask you to verify your identity so we can respond securely.

Complaints and objections

You can contact us through the website or at hello@graphite-note.com.

When we receive a formal written complaint, we will try to contact the person who made it and, where required, cooperate with appropriate regulatory authorities or agencies to resolve complaints regarding use or transfer of data.

You may also have the right to submit a complaint directly to your national data-protection authority.

Changes

We will post changes to this Privacy Policy on our website and may inform users by email. Continued use of the App after a change becomes effective may constitute acceptance of the updated policy where permitted by law.